Overview
First Technical Services (FTS) is FEC’s in-house, full-service IT support center conveniently located in a 10,000 square-foot facility in Dallas, TX. Our team of dedicated technical professionals provides a full suite of IT services and requirements for any size business. At First Equipment Company we have a solid reputation for providing the highest-quality, most cost effective and business relevant IT solutions available. In addition, our facility is equipped with the latest IT hardware and has access to a multitude of resources.
FTS is staffed with fully-certified and trained technicians that offer a full range of expert IT services – whether we work with your existing IT team or seamlessly act as your IT support staff, FTS has a cost-effective and business-oriented IT solution for your company.
FTS Managed Services is our automated and continuous "network tuneup". Our goal is to find and fix problems before you know there is an issue. We help your business operate smoothly and efficiently.
FTS First Recovery Solution is our complete backup and disaster recovery solution. No more tapes and other unreliable backup/data recovery methods needed. Your data and applications are continuously backed up locally and at a colocation facility. Recovery of files, folders, and apps takes minutes not days or weeks. We can virtualize a workstation to act as a server while we fix the problem. Our goal is to keep your business up and running.
FTS Services
- Managed Services [download brochure]
- Backup and Disaster Recovery (First Recovery Solution)
- Equipment Audits & Diagnostic Testing
- Equipment Configuration & Feature Upgrades
- Pre-loading Software Images
- Local Delivery in our company vans
- Deployment to end-users desk
- Element Exchange Maintenance
- Warranty/Repair Service
